Shoppers think visual information is more important than text

Excerpt:The drumbeat of distrust is rising for online retail. It’s an unfortunate by-product of news media trends, social media failures and changing technology. Whereas shoppers have relied heavily on product reviews, they now lean on something new: pictures.

Read more: https://www.forbes.com/sites/lauraheller/2019/02/21/a-retail-dilemma-consumers-believe-in-pictures-as-digital-trust-declines/#51737aa23678