“We had lots of data, but there was nothing showing that a mix of specific personality types or skills or backgrounds made any difference. The ‘who’ part of the equation didn’t seem to matter,” Dubey said in an interview with The New York Times.
Instead, the researchers found that found that there were five key characteristics of enhanced teams:
- Psychological safety: Everyone feels safe in taking risks around their team members, and that they won’t be embarrassed or punished for doing so.
- Dependability: Everyone completes quality work on time.
- Structure and clarity: Everyone knows their specific expectations are. These expectations must be challenging yet attainable.
- Meaning: Everyone has a sense of purpose in their work (i.e., financial security, supporting family, helping the team succeed, etc.).
- Impact: Everyone sees that the result of their work actually contributes to the organization’s overall goals.