Not quite search, but related: The secret lives of Facebook moderators in America

The Trauma Floor is about content moderators, which is different but very related to search. A lot of the same people work on content moderation at one company and then human judgments for search at the next company. Some companies even double down and use the same people for both functions.

So while this article is about the tolls of moderating extreme, hateful, violent and intense content, (warning), it’s right in line with what many have viewed while training and evaluating search engines.

Read more: https://www.theverge.com/2019/2/25/18229714/cognizant-facebook-content-moderator-interviews-trauma-working-conditions-arizona

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