Senior Product Manager/ Director of Product Management, Search Relevance

Website Salesforce

Job Category

Products and Technology

Job Details

 Salesforce.com is looking for a Senior Product Manager or Director of Product Management to join our Search team to disrupt how millions of users discover, draw insights, and take action on their content.  This is a once in a lifetime opportunity to work on ML/AI initiatives in NL and Conversational Search in one of the most used features in Salesforce.  Come help us consumerize the Enterprise Search experience.

The role will have both inbound and outbound responsibilities. Inbound responsibilities include working with our User Research, Data Science, and Engineering teams to take search relevance features from initial concept to successful delivery. Outbound responsibilities will include meetings with customers, partners, and industry analysts to evangelize your product.

Data Science products involve complicated and specialized concepts that are not readily understood by all internal stakeholders. You will need to synthesize and summarize deep technical concepts to effectively communicate your vision to each stakeholder and ensure it delivers true business value.

Responsibilities:

  • Leverage market analysis, competitive knowledge, and customer research to define a product strategy.

  • Work closely with data science, engineering, user experience, and documentation teams to deliver on the strategy.

  • Engage directly with customers to ensure the product will reach their desired business outcomes.

  • Define feature metrics and experiments(AB or other) to evaluate success.

  • Create compelling demos for both internal and external use.

  • Represent salesforce.com as a search domain expert at industry and corporate events.

  • Manage healthy relationships with business stakeholders and cross-functional delivery partners.

  • Assist in using cutting-edge technology, including developing proof of concepts to aid the development process.

Experience/Skills Required

  • Search or Information Retrieval experience.

  • Leadership – Proven ability to set a vision, and lead a cross-functional team.

  • B.S. degree (Computer Science or related degree).

  • Awareness of ML/AI techniques, tools, and the latest advances.  

  • Love data – we do. Proficient at leveraging data sets to analyze and improve user experience.

  • Must be a self-starter, highly motivated, and able to shift directions quickly when priorities change.

  • Proven ability to prioritize and politely say “No” to a litany of good ideas.

  • Proven ability to create detailed functional specs, wireframes for new product ideas.

Nice to haves

  • Domain knowledge in Enterprise Software, CRM or SaaS products.

  • Statistics, Data Mining, or Data Processing experience.

  • MBA or Technical Masters Degree.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

To apply for this job please visit salesforce.wd1.myworkdayjobs.com.